Returning buyer is always blessing person for every contractor. All contractor expect buyers return to him once they have more works. Actually if a contractor able to impress buyer by past project(s) then a chance of return gets more higher.
Once a buyer return to you (contractor) with a new project, you have to honor him/her in all ways by work. Firstly, you can impress him/her this time by not doing same mistakes (if you have done last time)again. moreover, as though you know your buyers nature, always try to work as he/she expects. for example, if you understand from previous project that, your buyer doesn't love to chat much instead of email then send email instead of chat. Most of the buyer and contractors are busy so my suggestion is that, don't email small issues one after another, in lieu of list all queries together and send email at once. and off-course don't feel to hesitate to knock over IM if any serious issue arise.
Share your thought and suggestions with your buyer to become application/project more accurate and effective for end user. I found that, for first project most of the contractors suggest their buyer less then returning buyer which is really important to maintain. Because for first project most of the buyers are more focused on your skills, whether you can complete the project in time, it's workable, error free, easy to understand, exactly what buyer want. But from second project buyers are willing to hear suggestions from contractors to increase application quality. This is the right time for you to impress your buyer once again. No matter buyer took your suggestion or not, it will create a positive thing in buyers mind which is important for you. But always keep in mind, in order to impress returning buyer never give then any suggestion which actually have no value or irrelevant with your application/project.
You can propose alternative solution if you know which can be better then buyers expectation. Discuss and share with your returning buyer and take approval from him. Keep in mind, never do anything (although you know it's better then what buyer expect) without your buyers approval. It's another easy but powerful way to impress your buyer.
Happy bidding!!!
Once a buyer return to you (contractor) with a new project, you have to honor him/her in all ways by work. Firstly, you can impress him/her this time by not doing same mistakes (if you have done last time)again. moreover, as though you know your buyers nature, always try to work as he/she expects. for example, if you understand from previous project that, your buyer doesn't love to chat much instead of email then send email instead of chat. Most of the buyer and contractors are busy so my suggestion is that, don't email small issues one after another, in lieu of list all queries together and send email at once. and off-course don't feel to hesitate to knock over IM if any serious issue arise.
Share your thought and suggestions with your buyer to become application/project more accurate and effective for end user. I found that, for first project most of the contractors suggest their buyer less then returning buyer which is really important to maintain. Because for first project most of the buyers are more focused on your skills, whether you can complete the project in time, it's workable, error free, easy to understand, exactly what buyer want. But from second project buyers are willing to hear suggestions from contractors to increase application quality. This is the right time for you to impress your buyer once again. No matter buyer took your suggestion or not, it will create a positive thing in buyers mind which is important for you. But always keep in mind, in order to impress returning buyer never give then any suggestion which actually have no value or irrelevant with your application/project.
You can propose alternative solution if you know which can be better then buyers expectation. Discuss and share with your returning buyer and take approval from him. Keep in mind, never do anything (although you know it's better then what buyer expect) without your buyers approval. It's another easy but powerful way to impress your buyer.
Happy bidding!!!
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